Frequently Asked Questions
Quick answers about online visits with Y-City Telemedicine. Don't see your question? Call or text 941-376-8630.
Getting started
Who can use Y-City Telemedicine?
Adults who are physically located in Ohio during their visit.
How fast can I be seen?
Often within 30 minutes, 7 days a week from 8 am to 8 pm. After-hours visits are based on availability.
What do I need for a visit?
A phone or computer with a camera, an internet connection, and a private place to talk.
Urgent care
What can be treated online?
Common illnesses like UTIs, sinus infections, colds, flu, COVID-19, sore throats, pink eye, rashes, and allergies. We also handle medication refills, work notes, labs, imaging, and referrals.
Can I get antibiotics?
If Abby determines an antibiotic is medically appropriate, she can prescribe one. Many illnesses are caused by viruses and won't improve with antibiotics.
Is telehealth for emergencies?
No. For chest pain, trouble breathing, signs of a stroke, or another emergency, call 911.
Weight loss
What medications do you use?
Compounded semaglutide or tirzepatide, when medically appropriate. Compounded medications are not FDA-approved.
How much does the program cost?
Programs start at $200 per month. Each program covers 3 months and is paid up front. Medication is included.
How do I get my medication?
It's shipped to your door from our partner pharmacy, usually within a couple of business days.
Pricing and payment
How much is an urgent care visit?
$100, paid by credit card when you book.
Do you take insurance?
No. We're self-pay. We can provide an itemized receipt for possible reimbursement from insurance, an HSA, or an FSA.
Do you offer discounts?
Refer a friend and get 50% off your next visit.
Privacy
Is my information private?
Yes. Your intake and video visit use secure, HIPAA-compliant platforms. See our Notice of Privacy Practices.